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Insurance Help

Insurance Claims Assistance

Navigating a roofing insurance claim can be overwhelming. We're here to guide you through every step and help ensure you get fair coverage.

Have Active Storm Damage?

If you have an active leak or emergency, call us immediately at (555) 123-4567. We offer 24/7 emergency response.

The Claims Process

1

Document the Damage

Immediately after storm

Take photos and videos of all visible damage as soon as it's safe to do so.

Tips:

  • Photograph damage from multiple angles
  • Include wide shots and close-ups
  • Document interior damage (water stains, leaks)
  • Save weather reports from the storm date
  • Don't throw away damaged materials yet
2

Contact Your Insurance Company

Within 24-48 hours

File your claim promptly. Most policies require reporting within a certain timeframe.

Tips:

  • Have your policy number ready
  • Note the claim number you're given
  • Ask about your deductible amount
  • Request a copy of your policy if needed
  • Keep records of all communications
3

Schedule Professional Inspection

Within 1 week

Have a qualified roofing contractor inspect and document the damage.

Tips:

  • Choose a licensed, insured contractor
  • Get a detailed written estimate
  • Ask for a damage report with photos
  • Don't sign anything before understanding it
4

Meet with Insurance Adjuster

1-2 weeks after filing

The insurance company will send an adjuster to assess the damage.

Tips:

  • Be present during the inspection
  • Point out all damage areas
  • Provide your contractor's estimate
  • Take notes during the visit
  • Ask questions if anything is unclear
5

Review the Settlement Offer

1-2 weeks after adjuster visit

You'll receive a written estimate of what insurance will cover.

Tips:

  • Compare to your contractor's estimate
  • Request supplements for missed items
  • Understand depreciation vs. actual cash value
  • You can negotiate if the offer seems low
6

Complete Repairs

Schedule based on contractor availability

Once approved, schedule your roof repair or replacement.

Tips:

  • Final payment often released after repairs
  • Keep all receipts and documentation
  • Get a completion certificate from contractor
  • Ensure warranty documentation is provided

Documentation Checklist

Gather these items to support your claim. Thorough documentation significantly improves your chances of approval.

Photos of exterior damage (shingles, gutters, siding)Required
Photos of interior damage (ceilings, walls, attic)Required
Video walkthrough of damageRecommended
Weather reports from storm dateRequired
Copy of your insurance policyRequired
Previous roof inspection reportsRecommended
Contractor's damage assessmentRequired
Written repair/replacement estimateRequired
Any temporary repair receiptsRecommended
Communication log with insurance companyRequired
Download Printable Checklist

How We Help

Detailed Documentation

We provide comprehensive damage reports with photos, measurements, and itemized repair estimates in formats insurance companies accept.

Adjuster Meetings

We meet with insurance adjusters on your behalf, pointing out damage that might be missed and ensuring fair assessments.

Claims Communication

We handle communications with your insurance company, file supplements for additional damage, and advocate for full coverage.

Free Inspections

We offer free storm damage inspections with no obligation. If there's no damage, we'll tell you honestly—no pressure.

Insurance FAQs

Need Help With Your Claim?

We've helped hundreds of homeowners navigate the insurance claims process. Let us help you get the coverage you deserve.

Schedule Free Inspection(555) 123-4567